SASSA is no longer allowing people to change their phone number on their website due to a number of reasons, including: •To prevent fraud and abuse. SASSA has seen an increase in fraudulent applications for the SRD grant, and changing the phone number can be a way for fraudsters to circumvent security measures. •To improve efficiency. SASSA is processing millions of SRD applications, and allowing people to change their phone number would add to the workload and make it more difficult to process applications quickly. •To ensure that beneficiaries receive important information. SASSA uses the registered phone number to communicate with beneficiaries about their applications, payments, and other important information. If the phone number is changed, beneficiaries may miss out on important information. If you need to change your phone number, you can do so by submitting an appeal on the SASSA website. You will need to provide your ID number, the old phone number, and the new ph
The KWT office has a high customer footprint or long queues as more beneficiaries flock for SASSA services. According to SASSA EC Spokesperson, Tabisa Nodwayi- Mayaba the primary objective of assisting or training is to ensure more beneficiaries are trained and have knowledge of how the KIOSK operates.
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