How to Change SASSA SRD Cellphone number 2024

SASSA is no longer allowing people to change their phone number on their website due to a number of reasons, including:

•To prevent fraud and abuse. SASSA has seen an increase in fraudulent applications for the SRD grant, and changing the phone number can be a way for fraudsters to circumvent security measures.
•To improve efficiency. SASSA is processing millions of SRD applications, and allowing people to change their phone number would add to the workload and make it more difficult to process applications quickly.
•To ensure that beneficiaries receive important information. SASSA uses the registered phone number to communicate with beneficiaries about their applications, payments, and other important information. If the phone number is changed, beneficiaries may miss out on important information.

If you need to change your phone number, you can do so by submitting an appeal on the SASSA website. You will need to provide your ID number, the old phone number, and the new phone number. SASSA will review your appeal and make a decision.

Here are few steps on how to appeal a declined SRD application:

•Go to the SASSA website and click on the "Appeals" tab.
•Enter your ID number and the phone number used to apply for the grant.
•Click on the "Send PIN" button.
•Enter the PIN that you received in the SMS.
•Click on the "Submit" button.

SASSA will review your appeal and make a decision.
It is important to know that it may take some time for SASSA to process your appeal. You should continue to check the status of your application on the SASSA SRD website.

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