How to improve my vocabulary? Learn the roots of words. Many words in the English language are derived from Latin or Greek roots. By learning the roots of words, you can learn the meaning of many new words at once. Focus on practical terms and words. Not all words are created equal. Some words are more useful than others. Focus on learning the words that you are most likely to use in your everyday life. Create word associations. One way to remember new words is to create word associations. For example, you could associate the word "ebullient" with the image of a boiling pot of water. Complete regular vocabulary tests. Taking a vocabulary test can help you to identify the words that you need to work on. You can also use vocabulary tests to track your progress over time. Take a writing class. A writing class can help you to improve your vocabulary in a number of ways. You will learn how to use new words correctly, and you will also get feedback on your writing from a qualified
Call Centre Agent (Hospitality) Are you looking for a Call Centre role? Are you available immediately? We are expanding our operations and are looking for Call Centre agents who can join our International Contact Centre based in Cape Town.
Key Responsibilities
- Average of 60-70 calls a day per agent
- Provide support for general hotel reservations, including new bookings, cancellations, modifications, and reconfirmations
- Agents will be upskilled over time to more complex/higher-value interactions as business needs require
Experience
- Customer service: 1 year (Preferred)
- Desired Skills
- Customer Service
- Multi- task
- conflict management
- Time management
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