•Too many failed login attempts. If you enter your PIN incorrectly too many times, your account will be blocked for security reasons.
•Suspicious activity. If Shoprite Money Market suspects that your account is being used for fraudulent or illegal activities, they may block it.
•Inactive account. If you don't use your Shoprite Money Market account for a period of time, it may be blocked.
•Change of cellphone number. If you change your cellphone number and don't update your Shoprite Money Market account, your account may be blocked.
•To unlock your Shoprite Money Market account, you will need to contact Shoprite Money Market customer support. They will ask you to provide some personal information to verify your identity, and then they will be able to unlock your account.
Few steps on how to unlock your Shoprite Money Market account:
•Call Shoprite Money Market customer support at 0860 01 07 09.
•Provide the customer service representative with your name, ID number, and cellphone number.
•Explain why your account was blocked.
•Follow the instructions of the customer service representative to unlock your account.
•In some cases, you may need to provide additional information to unlock your account, such as a copy of your ID or a recent bank statement. Shoprite Money Market will let you know what information they need when you contact them.
Once your account is unlocked, you should be able to access it as usual. However, if you are still having problems, you can contact Shoprite Money Market customer support for further assistance.
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